Can i add Mexico & Caribbean Text when i'm in mexico?

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  • Updated 2 years ago
  • Answered
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This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: No longer valid due to Easy Roam

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Sarah Chan

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Posted 3 years ago

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Chad Burr, Mobile Master

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You should be able to add it through self serve
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Sarah Chan

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Hey Chad, is there another option besides self serve if there's no internet available?
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Chad Burr, Mobile Master

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If you're able to text you can text the order into koodo from your phone

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Sarah Chan

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sounds good! Thanks for your help!
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Zsaire Gable

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International roaming.
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Mayumi, Mobile Master

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Roaming Text or Roaming Bundle?
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Zsaire Gable

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roaming voice at your suggestion. My data is off so I don't run up huge bills updating APPS I don't use.The error message was when texted 5242 30TEXT. Although once complete I received texts from Canada. I haven't sent any yet.
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Zsaire Gable

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there is a list of cellular networks to choose from. Should I pick a particular one or use the AUTO setting?
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Mayumi, Mobile Master

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Auto should be ok.  (You should see the list of  Iusacell,Telcel,Telefonica Movistar)

If you are able to receive texts now, can you check your self serve and if the "Roaming Text Add on " is added.
If not,restart your phone  and  try text 30TEXT to 5242 again?

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