Can I activate my simif the self serve system is fown

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  • Updated 2 years ago
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I lost my phone buy I have my old koodo phone and need to active my sim asap the system is down again and I need my phone to work help!!!!!!
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Landi Lecerf

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  • super anxious I will be stranded

Posted 2 years ago

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Robert, Mobile Master

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If the self serve is down you would need to call on order to do that
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Chadwick, Mobile Master

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You can call customer care by dialing 611 from your phone at 9am local time to get all that set up and ready to go.
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Chad Burr, Mobile Master

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Question, is the sim you want to activate now been inactive for more than 90 Days? If so the sim is invalid and you'll need to buy a new sim.

If you're on prepaid, those Sims are one time use only and again you'll need to buy a new sim..

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