can get my phone to start it keeps shutting off

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  • Updated 2 years ago
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Ferne Ethier

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Posted 2 years ago

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Jonathan I, Mobile Master

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I heard this was a problem with some G4s that were stuck in a bootloop... it's covered under warranty if it's under a year since you purchased it. If you've already tried charging the battery fully before powering on the device, I would bring it to a Koodo shop to have it sent out for repairs. If they have any loaner phones, they can provide them to you so you're not stuck without one.