Can anyone tell me what the letters SFD stand for?

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Can anyone tell me what the letters SFD stand for? I just went to use the self serve options to add a US plan to my phone as I do regularly (at least once a month) and all the self serve options have changed. I called and was assured the 10 day $40 plan includes 250 roaming mb plus unlimited mins and text, but the text does not show up in the options, just the letters SFD? The tech I spoke too looked into it but couldn't find an answer.
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Leanne

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Posted 2 years ago

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Bernard, Official Rep

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@Leanne SFD stands for Shock Free Data, it great new feature we offer at no extra cost to help you manage your spending: http://help.koodomobile.com/plans-add-ons-data-and-other-services/data/what-is-koodo-shock-free-data
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Leanne

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Ok, do you know why unlimited text doesn't show up in that package? The tech I spoke to assured me it is there on her end, but I don't want to come back next week to a bill where I have been charged for every text I send...the package on the consumer end now only shows data and mins and when I click in description it says no description available.
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Bernard, Official Rep

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Which US add-on are you looking at? 
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Bernard, Official Rep

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Pleasure talking to you on the phone just now Leanne. Appreciate the heads up you provided and will look into with the team why the app wasn't showing the unlimited text for the add-on you picked. Per our discussion though it is indeed included and you are good to go with it on your next trip.
(Edited)
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Leanne

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Thank you so much for your quick response and phone call! :) My trip went wonderful and I can't praise Koodo enough for their great service!

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