Camera Failure on my S3

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My S3 camera won't work as of yesterday and keeps saying "Camera Failed" when I open the feature. Please help!
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Posted 4 years ago

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Daniel Gunn

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Hi Cheryl,

What troubleshooting steps have you tried to get the camera working? The very first thing that you should try is to pull the battery out and leave it out for about 30 seconds then put it back in. Test the app again and see if it works. If that doesn't work you can try clearing the cache of the app by going to Settings then Apps then All, find the Camera app and then clear cache and then try again.

Hope that helps
(Edited)
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Chad Burr, Mobile Master

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Shut it down

Remove the battery

Wait 5 seconds

Reinsert

Turn it back on

Retry camera

If it doesn't work navigate to the camera app in settings and clear all the data and cache from the app

If it still doesn't work, you'll want to try a factory reset (you'll loose all your data and pictures so be sure to backup)

If it still doesn't work and you've had the device for less than one year, contact koodo to arrange warranty service.
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Not Jeff

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If you're outside your warranty period and the above solutions to do not resolve the issue.

Go to the google play store and download a new camera app. They are free and there's a whole bunch of them out there!
What is the warranty period btw?
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Not Jeff

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The warranty of most Koodo devices is 1 year.

Only the Alcatel flip model carries a two year warranty.
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Chad Burr, Mobile Master

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As does the one touch idol x+
Thanks everyone. It worked taking the battery out and restarting.
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Benaam Badnaam

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did you notice that you have downloaded some third party camera apps lately ?
what are those apps that you have downloaded to use your camera like snapchat and instagram and some others ..some of those apps have issues with new updates ..in my case 7.1.2 with 4S and android 4.4.2 has those issues with bad codes from those apps ..
clear data >uninstall>upgrade to new os or reset factory setting is the only answer ..coming from a guy who has tested more than 9 devices across all ios and android platforms ..please be advise, create your backup first

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