Calling Koodo

  • 1
  • Idea
  • Updated 5 years ago
  • Not Planned
I am an early riser in the morning and would really like to get my things done as soon as possible......It would be better if Koodo was open before 10 am like other companies that are taking calls 8:30 am.
Photo of Jacqueline Marie

Jacqueline Marie

  • 100 Points 100 badge 2x thumb

Posted 5 years ago

  • 1
Photo of Sophia

Sophia, Mobile Master

  • 141,558 Points 100k badge 2x thumb
Hi Jacqueline, what exactly do you need Koodo to do? Just asking - I know there are things we need them for (problems, mostly) but most of the changes can now be done in self-service at any time of the day and night :)
Photo of Jacqueline Marie

Jacqueline Marie

  • 100 Points 100 badge 2x thumb
no getting picture messages or my phone would not send or receive text messages which can not be fixed in the self serve
Photo of RoryC

RoryC

  • 5,480 Points 5k badge 2x thumb
Do you have an Samsung Ace? If yes, that phone has some limitations. One is the small internal memory. You might have to hard/factory reset the phone through your settings to clear the memory. Make sure you save everything you need before you do it though.
Photo of MatB

MatB

  • 32,458 Points 20k badge 2x thumb
Most of Koodo Tech reps will follow this Koodo Help steps when you calling them, try it also when Koodo is not open
http://koodomobile.com/en/qc/support....
Photo of Sherlock Holmes

Sherlock Holmes

  • 5,004 Points 5k badge 2x thumb
Koodo is open at 9 am your local time. They have been ever since they launched.

This conversation is no longer open for comments or replies.