Calling about charges

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  • Updated 4 years ago
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How can I enquire about a charge without incurring the phone call charges?
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Robert Inman

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Posted 4 years ago

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Daniel Gunn

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Hi Robert,

If you have access to a home phone you can call Koodo customer service at 1-866-995-6636, dial in your number and press 0 a few times to get in touch with a representative, so that they can look into your account details. Their hours of operation are as follows:
Hours of Operation

Monday − Friday: 10am - 9pm
Saturday: 9am - 7pm
Sunday: 9am - 7pm

Hope this helps
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Dennis, Mobile Master

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*611 from your koodo phone and you wont be charged minutes either.

Koodo only charges you when you request them to make a change that you could have done on your own on self serve. Otherwise calling them is free

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