Calling *611 from a landline phone does not work

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  • Updated 1 week ago
I experienced difficulty with login to my account. I called *611 from my landline phone, but got an automatic message: "Please hand up and try your call again". How do I reach *611? 
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LT

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Posted 1 week ago

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Mats

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You can only call *611 from your Koodo phone. You can call 1-866-99-KOODO (1-866-995-6636) or send a message to them through Facebook or Twitter.

What problems are you having logging in to your account?
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LT

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Thank you for responding. When login to Koodo Prepaid account from my iPad, I kept receiving error messages "invalid". However, afterwards, I login via my Windows 10 laptop (using the exact email and password) and everything was fine. I am not sure why it did not work on the iPad. Anyway, I am happy that I can login via my laptop. Thanks again. 
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Robert, Mobile Master

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Try another browser on the iPad or in incognito mode!