Caller ID no longer there

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  • Updated 3 years ago
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I have the Koodo city unlimited plan. The caller ID is no longer there although I had it before under this plan. What is the reason for this?
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Rumana Chowdhury

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Posted 3 years ago

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Mayumi, Mobile Master

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Did you change your plan or phone?
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Rumana Chowdhury

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No I did not.
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Mayumi, Mobile Master

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Login to self serve and check your plan. If you still have the caller ID under your plan and it's not working, I would call Koodo's tech support. 1-866-995-6636, option 6 from different phone (if possible)

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