call is not coming to my number. some times call is also not going

  • 1
  • Question
  • Updated 4 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: 1-866-995-6636

for last one week am not getting calls on my number. i tried calling customer service many times but no response
Photo of Finny Pulikottil

Finny Pulikottil

  • 110 Points 100 badge 2x thumb

Posted 4 years ago

  • 1
Photo of Jonathan I

Jonathan I, Mobile Master

  • 114,364 Points 100k badge 2x thumb
Do you have service in your area? Are your bills up to date/prepaid plan active? Have you tried removing the SIM card and battery (if applicable)?
Photo of Timo Tuokkola

Timo Tuokkola, Mobile Master

  • 140,242 Points 100k badge 2x thumb
What happens when people try to call you?
Do they get an error message or do calls go straight to voicemail?
What kind of phone do you have?
Photo of B2theden

B2theden

  • 2,626 Points 2k badge 2x thumb
How many bars of cell reception do you have? Are the calls not coming through or going out happening near the end of the month?
Photo of Finny Pulikottil

Finny Pulikottil

  • 110 Points 100 badge 2x thumb
mine s new connection..so bill date s not near..service is full...
Photo of Yannick

Yannick

  • 43,998 Points 20k badge 2x thumb
Hi Finny, you should give us a call so we can have a look into it. We can be reached at 1-866-995-6636 from another phone, option #6 for technical assistance :) Thank you!

________________________
If you see a good answer, give it a star.

This conversation is no longer open for comments or replies.