Call Forwarding on Koodo Prepaid: Is it Possible? / Does it Have a Cost?

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I am enrolled in Koodo Prepaid.
My phone (Windows Phone) has a feature called Call Forwarding; I would like to use this to forward calls to my home number when I am at home.

My questions:
1. Is it even possible (again, using Koodo PREPAID)? When I attempt to set it up (using my phone), I receive an error message "Koodo : There was a problem with this code."
2. Assuming it's possible, is there a per-minute charge / talk booster usage when somebody calls me & I take the call on my home phone.

Please: Authoritative answers only, thanks. Intended primarily for Koodo Support.

Attn: Koodo Support - where is this specified in the Terms & Conditions?
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Ian

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Posted 4 years ago

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Tayeb A, Employee

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Hi Ian, Call forwarding is not available on prepaid but we do offer it on our monthly service. If you're ready to make the switch, this feature can be added to a plan for $3 per month: http://koo.do/koodoadd-ons.

Thank you!

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