Call Display

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  • Question
  • Updated 5 years ago
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How do I get Koodo to change the name that appears on call display when I phone someone? Currently my husband has a phone, which shows his name when he calls, then I have a phone which was added on to his plan. When I call someone, no name shows up. How would I go about getting my name on there?

Thank you!
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Vanessa Amodeo

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Posted 5 years ago

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Zaphod Beeblebrox

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They would need to have your name as the contact when you call them.
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Vanessa Amodeo

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Right, sorry how about on a land line?
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Mayumi, Mobile Master

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I believe that land line works same too.
I entered my friends and families mobile numbers on a land line and I could see who called.
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Zaphod Beeblebrox

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That would be correct, Mayumi.

In general, all cell numbers calling anyone do not have the name displayed since the number itself cannot be found in a phone book unless it is a business or something.
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Vanessa Amodeo

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Thank you both!
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Mayumi, Mobile Master

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If they enter your name and phone number as a contact, your name will show on their phone when you call them.
If you enter their name and number as a contact, their name will show on your phone when they call you.
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quasarito

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Vanessa,

Please check on your Koodo bill and check if your name is associated with the account details for YOUR telephone number. This should be somewhere starting on the 3rd page of your bill under the heading ACCOUNT DETAIL. You should see your 10-digit telephone number and underneath it should be your name. If you do not see your name there, it could be that no name is associated with this number in Koodo's system. You can call (or have your husband call, since it is under his account) and have your name added to that number.

Your name should then appear for peope who have Name Display service (this is not the same as Call Display which only displays a person's telephone number).

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