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Hi Koodo Community! I have a Samsung S7 phone. I am having an issue with my Call & Text Displays showing an incorrect name. Instead of showing my name as "Ted" along with my last name, it is showing as "Danielle T". Needless to say this is embarrasing, particularly when chatting with new individuals who are wondering why "Danielle" is showing instead of "Ted" and I have to spend time explaining. I don't even know a "Danielle"! It seems that this also only happens between a Samsung to Samsung call or text, and not other Android or iPhones.We have connected with Koodo's Techical Department who advised the issue is not with their Network or back-end. We contacted Samsung's Customer Service Centre who advised us to take the phone to a local Authorized Samsung Service Centre for them to take a look at. We contacted a local Service Centre who advised that this problem is a Network problem and not a Harware problem. They also suggested it may be the SIM card and to replace it. We replaced the SIM card and the problem still persists! I was advised that the next step is to have the phone Factory Reset. I prefer not to have my phone Factory Reset that may create another issue. I am no technical expert, but the Name appearing on a Call or Text ID is originating through the Network, not the hardware on the Samsung phone. We have spent numerous hours on the phone with Koodo Technical Support and at the Koodo Kiosk trying to get the problem fixed with no success. Has anyone had a similar issue? If so, how was it corrected? Please help! Any advice is appreciated.