Call forwarding unanswered

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  • Updated 2 weeks ago
I want to set my home phone to forward unaswered calls to my cell phone. However i also have voice mail on the home phone so i am wondering if that will count as "answering" the call, or will it skip vm and forward it
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lindsay

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Posted 2 weeks ago

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Dinh, Mobile Master

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hi Linday,
I believe call forwarding option on the wireless homephone is a "unconditional" forwarding. Once you enable it, Koodo will forward all incoming calls to other number. Your WHP doesn't even ring. Hence, I don't think you can only forward "unanswered" calls.
(Edited)
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Dennis, Mobile Master

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You can set it the way you want. See the instructions here

https://www.koodomobile.com/help/101-...

Note that you only hey 2500 minutes of call Forwarding per billing cycle
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Dinh, Mobile Master

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Nice, I didn't know it can do the "conditional forwarding" :)
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lindsay

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Yeah i saw the instructions on how to set it up, my question was actually about how it works. For example, if i program it to forward UNANSWERED calls, does voice mail count as answering, or does it go straight to forwarding the call
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Dinh, Mobile Master

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It will skip the Koodo voicemail and forward the "unanswered" call in that case.
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Dennis, Mobile Master

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Call Forwarding will always by pass voicemail.

Busy (you are on a call)
Unanswered (you are not able to pick-up)
Unreachable (you have lost connectivity or your phone is turned off)