Call forwarding distinctions

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  • Updated 2 months ago
For my business I need to have two phone numbers - one for new business which I will answer during another appointment, and one for old business/questions/family which I will not answer during an appointment.  If I have one number forward to the other, (iPhone SE to iPhone X), will the phone I receive the calls on (X) have any sort of notification that it is a forwarded call?  Or will I just have to have both phones instead if I need to know the difference?
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David Bates

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Posted 2 months ago

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Dinh, Mobile Master

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hi David,
I don't think you could distinct between a forwarded calls and a normal call in your iPhoneX. You will only see the number of incoming calls. Once you setup the forwarding function, the iPhoneSE wouldn't even ring, calls are forwarded from Koodo server.

Also, if you choose to forward your call, make sure you have the add-on of call forwarding ($3) in your account. Otherwise, you will have to pay with a payperuse rate.
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David, Mobile Master

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Why not use a VoIP number with an automated attendant? Also, I’ll bet impatient old business will call the new business number once they learn what you are doing. You could also consider hiring a live answering service to take calls when you are unavailable.
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David's plan is quite doable on a decent VoIP service, but do you really want to spend all that time chasing voicemails in 2 boxes... unless you are really determined to shake off the "old" business.
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Dennis, Mobile Master

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Why do I feel this is how Telus runs, Telus & Koodo