Call forward

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  • Question
  • Updated 3 years ago
  • Answered
Hi there,
I have my phone on call forward during the day time to my work phone. Is my plan still getting charged for the minutes?
Thank you for your time,
Julie
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Julie Laite

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Posted 3 years ago

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Timo Tuokkola, Mobile Master

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Unless you have a call forwarding add on you will be charged a pay per use rate for every minute of every forwarded call.
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Robert, Mobile Master

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Logically speaking, you will get charged for the minutes because at that price (3$/month) you can't get "unlimited minutes". You understand?

Eg : Let's say you have a 100min plan and add call forwarding. If the minutes didn't count, then you could use call forwarding as an unltd minutes add-on becasue the forwarded minutes don't count
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Dennis, Mobile Master

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What if I call foward via my phone app and not via the Koodo system?

Are minutes counted then?
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Curtis

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Good question, Dennis!

To clarify, forwarding calls through your phone works the same way as forwarding them through the Koodo system. So either way your minutes will be deducted.

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