I'm going to Cuba and planned to add the $15 text only Add-on. Can you confirm that I will not be charged for incoming calls that I do not answer - i.e. calls that go to voicemail? What will allow me to have text but avoid other charges?
I've just tried to remove the "International Data Roaming: $0/mo" add-on and get an error message and "try again later". I received the same message numerous times when trying to remove a previous add-on. It turned out that only Customer Support could remove it. I phoned Customer Support just now and was told to complete a short survey. Refusal was not an option. Not responding resulted in Koodo ending the call. HOW DO I REMOVE THE ADD-ON?