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  • Question
  • Updated 2 years ago
  • Answered
I can't hear and people can t heat me when making it receiving calls galaxy S4 android
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Shawn Hurl

  • 70 Points

Posted 3 years ago

  • 1
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what model do you have? what version of android? how long have you had the phone?
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Hey Shawn! We definitely want to help you out, but we need more information. Can you answer TtDd15's questions please? :)


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I can't hear the other caller when I am using my Samsung Galaxie S4 either.  I am frustrated because I can't seem to turn them up!!!
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Daniel, Employee

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Hi Hellen! Have you attempted a power cycle (on/off)? Does this happen everywhere you go? Does this happen with certain numbers only? Keep us updated :) 
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Anna N

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Do you have your phone hook up to your car Bluetooth? I have had this problem before and a reboot fixes it. It was caused in my case by Google Now search from any screen.


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Sorry, to actual problem is "I can't get a decent volume when talking on the phone....I can't hear the caller or the person I call".  I have tried to turn up the volume buttom at the front/side of the phone, but doesn't seem to help. I have a Samsung Galaxie S4 Android cell phone.  Thanks for trying to help ...but still no luck!
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Mathieu, Mobile Master

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Hi Helen,

Can you try using a pair of headphones and see if the call volume is better? Perhaps something could be blocking the top of the phone that actually plays the audio?