Buying a new phone (replacing damaged one)

  • 1
  • Question
  • Updated 4 years ago
  • Answered
I'm in need of purchasing a replacement phone for my mangled one (that is not even worth repairing). I am not the account holder, but would I be able to replace my phone myself at a koodo store/kiosk or do I have to bring the account holder? ):
Photo of Marsh


  • 80 Points 75 badge 2x thumb
  • worried

Posted 4 years ago

  • 1
Photo of Daniel Kim

Daniel Kim, Mobile Master

  • 34,736 Points 20k badge 2x thumb
You can go by yourself. :)
You'll need to ask the account holder to call koodo and add you as an authorized user once that's done, you can upgrade without the account holder present.
Also your tab has to be paid off before upgrading your phone.
Photo of Marsh


  • 80 Points 75 badge 2x thumb
Dangit. So if my tab is still pretty significant I guess I might just have to go for a repair instead?
Photo of Daniel Gunn

Daniel Gunn

  • 19,800 Points 10k badge 2x thumb
That depends on how much the cost of repairs will be. If the phone is able to be repaired then it may be cheaper. If you have a phone on something like a Tab Large you may end up spending more money than needed when getting a new phone.

Best thing to do is check with a local phone repair shop or even go to the nearest Koodo kiosk and see what they will quote for repairs. That will be the easiest way to make a decision on what you should do. Hope that helps. :)
Photo of matthew sider

matthew sider

  • 746 Points 500 badge 2x thumb
Wen buying a new phone becare ful some times thay will saking new plan now byeing new phone first see how is it raided at wen found out then buy plsese keep in mind not all carer's all same keep saking if there any fees but far as i know there isint any fees

This conversation is no longer open for comments or replies.