Buying a phone from Koodo is like an airline seat sale!

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So I'm in the final stages today of buying the phone I want on the tab I can afford which was an iPhone se 64g on tab medium. I push the add to cart icon and promptly get kicked out for a technical difficulty, followed by a message to try back later and a smiley face. So I go back 10 mins later and the deal is gone and my cart empty!! This after my current phone crapped out after just 19months. Now the phone I wanted isn't available and the next closest one is out of my budget. The only time I've ever experienced this type of thing was while buying airline tickets. Not a satisfied customer today.
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Andrew D. MacDonald

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Posted 1 year ago

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Andrew D. MacDonald

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Koodo customer since 6 years
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Robert, Mobile Master

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Hello Andrew, what do you mean that the deal is gone in 10 minutes. I'm sure that's not possible. Usually deals end at midnight on a certain day not at 8PM 
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Andrew D. MacDonald

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thanks for straightening that out for me. Gives me renewed faith in Koodo and satisfaction with the community response. So what you're saying is it's not possible and therefore didn't happen. Cool.
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Allan, Mobile Master

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I see they are sold out of the 64GB iPhone SE's online, (or they are no longer showing for some reason). Your best bet would be to go into a Koodo retailer and see if they have one there that you can buy.
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Andrew D. MacDonald

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The deal ended at 4pm eastern time while I was trying to check out. I live 2 hours from my closest Koodo store so online is my only option. I figured 4pm was a strange time for this deal to expire. I don't know why the message wasn't more along the lines of this model being sold out instead of a technical difficulty? Whatever the case, I'm still very unhappy with the situation.
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Not Jean-Pierre Blais

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What exactly is the deal? Try Best Buy, The Mobile Shop, Walmart, etc. 16GB and 64GB iPhone SE are discontinued by Apple, so Koodo is trying to get rid of their stock. The last one could have been sold before you checked out.
(Edited)
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Allan, Mobile Master

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Just to note, Cloud storage is $x/month so you won't just pay $0.99 but $0.99/month.
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Andrew D. MacDonald

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thanks for the helpful advice, I never considered the cloud idea
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Bernard, Official Rep

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Let me know what you want to do Andrew, before I put things in motion. 
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Andrew D. MacDonald

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Thanks Bernard, if you're able to get me the rose gold phone I'd be delighted! ( My wife really, rose gold isn't my color lol) whatever has to be done on my end please let me know. Thanks
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Bernard, Official Rep

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We temporarily put back the phone for you Andrew. We have only a handful left. Hope you were able to grab one. :-) 

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