Broken Phone Help!

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  • Updated 4 years ago
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Hi, my phone just got destroyed and I hope to get another one soon in the meantime what do I do with my cell plan. Is there any way to keep it when I get a new phone? Also is any data retrievable from my phone if it's broken?
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Sarah Becker

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Posted 4 years ago

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Rocky Balboa

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Unfortinate you will continue to get billed for your monthly services until you get a replacement. As for another phone you can always pay off your current tab (or current phone) through self serve. The charge will appear on your next invoice as which point you'll be able to use the tab again. As for your data you can't recover it unless your information was saved on a micro SD or icloud for instance.
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Paul Deschamps, Mobile Master

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Your contacts and which apps you had as well as calender dates and possibly photo's will be saved in your Google account. You can log into your gGoogle account on your computer and see what was saved.
When you log into your Google account when setting up your new phone all your info I stated above that was actually synced on your old device will be synced to your new phone

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