Broken Phone - What to do?

  • 2
  • Question
  • Updated 3 years ago
  • Answered
Hello, my iPhone 5s recently took some water damage and I am looking to get it replaced. I went to the Apple Store and they would be able to replace it for a fee, but I was wondering if replacing my broken phone with the new one would cause any difficulties. I am assuming that I'll have to go to Koodo with the new phone to get it registered with Koodo. The phone and plan were only a few months old so would I be able to just switch the phones and keep the same plan (which is ideal for me) or will there be additional prices that Koodo will be charging for the switching out of the phone that I would be getting through Apple. Thanks for the help!
Photo of Aidan Heffernan

Aidan Heffernan

  • 80 Points 75 badge 2x thumb

Posted 3 years ago

  • 2
Photo of Jonathan I

Jonathan I, Mobile Master

  • 114,404 Points 100k badge 2x thumb
Nope, nothing extra. In fact all you have to do is take your SIM out of the old phone and place it in your replacement from Apple. You're off to the races.
Photo of Aidan Heffernan

Aidan Heffernan

  • 80 Points 75 badge 2x thumb
Thanks, this really helps!
Photo of Justin

Justin

  • 2,236 Points 2k badge 2x thumb
Next time you buy a iPhone get Apple Care Plus, best investment you will ever make. Covers 2 replacements for accidental damage (water or breakage) for $50 per replacement and extends warranty coverage for 2 year.

I already replaced a 5s I bought my daughter twice for free even though the damage was due to neglect rather than a manufactures defect.

This conversation is no longer open for comments or replies.