Broken phone after 1 month

  • 1
  • Question
  • Updated 3 years ago
  • Answered
Got a galaxy s4 screen broke after 1 month and now don't have a phone and have to still pay for a broken phone and no one can fix it!!
Photo of Valérie Proulx

Valérie Proulx

  • 90 Points 75 badge 2x thumb
  • sad, frustrated

Posted 3 years ago

  • 1
Photo of Paul Deschamps

Paul Deschamps, Mobile Master

  • 193,128 Points 100k badge 2x thumb
You can bring it to the Koodo kiosk near you and they can send it away to be repaired, they will send it away and contact you with an estimate for the repair and you can tell them to repair it or not from there.
If you got the extended warranty then you can make a claim on that but if you didn't then you'll have to pay the repair as its physical damage and not Covered under the manufacturer warranty with any company or any carrier in Canada.
It's usually somewhere around $150 to fix a smashed screen