I was using my iPhone 5C on Facebook last night when the "Connect to iTunes" logo popped up. I bought the phone though Koodo on September 28th. I connected the phone to iTunes, it told me I had to restore. I attempted to restore and it told me it could not with the error 40. I googled the error, it told me it was a jailbroken device, which it is NOT. I tried everything Google told me, updating iTunes, resetting my hosts, changed my anti-virus, even "refreshed" my computer. NOTHING I am doing seems to be working. Koodo wants me to call them, but I cannot seeing as the phone refuses to work. The nearest Apple and Koodo store is nearly 3 hours away so that's not an option.