Bought a phone, when should I receive it?

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  • Updated 4 weeks ago
I bought a phone online with a plan. I can see that the plan has started, and I can see the balance for the phone, but didn't receive the phone. And I didn't get a confirmation email. How long it takes to get it delivered?
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Hichem B.

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  • Disappointed

Posted 1 month ago

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David, Mobile Master

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Usually 3-5 business days between order confirmation and shipping. Then it is Canada Post’s hands. You should receive a shipping confirmation by email at time of shipping.

When did you place your order, and did you get an order confirmation? Don’t forget to check your Spam folder.
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Robert, Mobile Master

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Put your order number here, and probably an employee will check it out and report back for you.
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Hichem B.

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One hour after I posted my message Ireceived the shipping confirmation email. And today I received the pick up notice from Post Can. Thx
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Enjoy your new device!  :)