Bought a Phone (LG-G3) didn't come with a sim card, WHO DO I CONTACT??!??

  • 1
  • Question
  • Updated 3 years ago
  • Answered
Photo of Chris94


  • 80 Points 75 badge 2x thumb
  • anxious, frustrated, concerned

Posted 3 years ago

  • 1
Photo of Jrü Gordon

Jrü Gordon

  • 968 Points 500 badge 2x thumb
Did you buy the phone outright? If yes they don't come with a SIM. Just go to your closest Koodo store or multibrand retailer such as The Mobile Shop and buy a SIM card
Photo of Chris94


  • 80 Points 75 badge 2x thumb
i got the phone with the tab system and a service plan. I've honestly used the phone for a week and just wondering, if i can just return the phone at this point at a koodoo location and get a full refund and go with another provider?
Photo of rikkster

rikkster, Mobile Master

  • 68,314 Points 50k badge 2x thumb
Koodo has a fifteen day return policy. You're well within that timeframe.
Photo of Danny


  • 3,454 Points 3k badge 2x thumb
It's impossible to have used the phone without a SIM card.

You can return the phone, like rikkster said.  What aren't you happy with that would be better at another provider?
Photo of Paul Deschamps

Paul Deschamps, Mobile Master

  • 203,312 Points 100k badge 2x thumb
Unless they've used the phone just as a wifi device

This conversation is no longer open for comments or replies.