boosters and expiring base plans

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  • Updated 5 years ago
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if i have an active booster right now and i have 300 mb left but my base plan expires tomorrow, will my booster expire too?
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  • worried and confused

Posted 5 years ago

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Photo of Ahmad


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Yes, it will. If you don't have enough in your prepaid account when it comes time to renew your base plan, your boosters will also expire.
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Sophia, Mobile Master

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Oh Ahmad, that seems a bit harsh... are you saying there is not even a grace period? Thanks :)
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Chad Burr, Mobile Master

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Not harsh for prepaid. Basically it's like you're terminating service since your base plan had expired. Boosters roll over but only if an active base plan is in place. You couldn't have a booster on a base plan that's not active.
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Ok , heres the answer im sure . Looks like boosters only get removed if you are without a base plan for 90 days

Do top-ups expire?
We try to keep things simple by erasing the need to track too many dates. It's a hassle. So Koodo top-ups do not expire.

Do keep in mind though that if you’ve are without a base plan for 90 days, your account will be deactivated and you’ll lose your phone number and any funds remaining on your account balance, including your boosters.

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