booster minutes vanished

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  • Question
  • Updated 3 years ago
  • Answered
I had 600 prepaid booster mins added in February and they are all used up. I have not made 10 hours of calls what happened? I checked my usage and my longest call was 10 mins. My base plan is set to auto renew as well. Am I missing something?
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Becky Maguire

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Posted 3 years ago

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Sophia, Mobile Master

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Hi Becky,

How many calls did you make, roughly? Did you receive any calls? They count against your booster minutes too... or perhaps you called internationally?

If you feel it is in error you can contact Koodo for sure, but usually there is an explanation for disappeared boosters :)