Booster Balance Loss

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  • Question
  • Updated 3 years ago
  • Answered
Hi, I am prepaid customer. If I change my phone number through the online self serve utility, will I lose the balance of my data and talk booster plans? Do I need to make the change at the end of the billing cycle perhaps?
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Vince Pellegrino

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Posted 3 years ago

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HippieLongstocking

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Hey Vince!
When you change your phone number everything on your plan stays the way it is :) you can change your phone number whenever during the month but only once a month can you change the phone number.
Hope this helps :D
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Sophia, Mobile Master

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Hi Hippie, excellent answer with one tiny correction :) You can actually change your number as often as you like on prepaid - no need to wait till the end of any billing cycle or wait another month - we're lucky that way :D
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Vince Pellegrino

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Excellent, Yes that does help. thank you HippieLongstocking and Sophia. I just don't want to lose the balance in my data booster and talk time when I change my phone number.

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