Booster add-on renewals through Self Serve have been temporarily disabled due to technical difficulties.

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  • Updated 6 months ago
Hi Koodo, I'm getting the following message when trying to add a $25 Talk Booster to my account:

"Booster add-on renewals through Self Serve have been temporarily disabled due to technical difficulties."

I've been trying to add the booster for at least 3 days now and I get the same message every time. Tried *611 but can't remember my 4-digit pin.

When will these technical difficulties be resolved? Is there any other way for me to add a booster?"
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Ciprian Bulboaca

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Posted 6 months ago

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Robert, Mobile Master

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Hello there,

Have you tried contacting Koodo via FB messenger (www.m.me/Koodo). You could tell them you forgot your PIN. Or just input random PIN on the phone until you get to speak with someone.
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Dennis, Mobile Master

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It sounds like this tech issue has been causing problems for a few days now.  I wouldnt wait for it to be resolved.  It seems like it will be awhile