Bluetooth won't turn on

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  • Updated 9 months ago
My Bluetooth always worked fine, but all of a sudden it won't turn on in my settings. The little button will switch over, but it won't light up, and then when I back out it's still turned off. Any idea why I've lost the ability to have Bluetooth on my phone?
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Leanne Stein

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  • confused

Posted 9 months ago

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Dinh, Mobile Master

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Could you restart the phone and see if the bluetooth sign shows up by itself. What type of phone are you using?, btw
(Edited)
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Leanne Stein

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This has been an issue for weeks now, the phone has been restarted several times by now. And it's a Moto G4!
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Dinh, Mobile Master

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I searched the web and found this https://forums.lenovo.com/t5/Moto-G4-Moto-G4-Plus-Moto-G4/Google-Play-Protect-destroyed-Bluetooth-de...

It appeared to be a biger problem than I thought. I think it is because of the Google play, Some people found the solution by "Go to the settings menu -> Applications -> Reset application settings"

However, as it was done by Google, there must be something strange about the bluetooth software on the G4.
(Edited)