Bluetooth issue with Moto G4/G4 Plus/G4 Play - try this solution

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  • Question
  • Updated 5 months ago
  • Answered

If you've been having issues with Bluetooth Connectivity on your Moto G4/G4 Plus/G4 Play, especially after an update to the Operating System, try these steps that have worked for some people I know:

Go into:

  • Settings
  • Google
  • Security
  • turn off Google Play Protect

Go back into:

  • Settings
  • Applications
  • click on the 3 dots in the Top-Right of the settings
  • reset App Preferences

next go into:

  • Settings
  • Storage
  • Clear the Cache

Finally, power cycle phone (turn it off and back on)

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Jru Gordon

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Posted 10 months ago

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unfortunately none worked for me