Bluetooth iPhone 4s/Phonak hearing aids connection issue

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  • Updated 3 years ago
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Hello,
I am wearing hearing aids from Phonak and I have Iphone 4s from Koodo. Until one week ago the bluetooth was working well with my Phonak ComPilot but now I am not able to connect or to stay connected.
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Carmen Cornelia

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Posted 3 years ago

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Ahmad

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Try resetting your network settings in settings -> general -> reset and then repairing to your bluetooth.
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Carmen Cornelia

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I tried anything ...upgrade to ISO 8.2, airplane off/on many times,3G is turned always on in cellular settings...tried Settings > General > Reset > Reset Network settings, paired and unpaired the Phonak system... but nothing restored the connection. Even if is connected for few seconds the audio is not working.
Thanks for help.
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Pierre

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Hi Carmen!

The support we can offer on these accessories is limited. However we recommend having a look at this link: http://koo.do/1Mgtcxo. You might also find more info on specialized hearing aid forums.

We hope this helps! :)

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