Blacklist help

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  • Updated 4 years ago
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I took my phone off the blacklist after finding it, still shows as lost/stolen on koodo tool. Phone was lost for a day, didn't think I'd get it back so I put it on the blacklist through bell. Called back when it was found and it removed. When I check on it says it's not on the blacklist. When I use the koodo tool it shows up as lost/stolen. What should I do? Is it still blocked on Koodo?
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Spencer Andrews

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Posted 4 years ago

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It might be that your line is still suspended but not the phone. Or the system could be experiencing delays.

Is it effecting your service in any way?

Whatever it is, you can call Koodo at 1-866-995-6636 for more clarification on your account.

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