Blackberry Q10 Battery Drain - Linked to Carrier Updates and Operations?

  • 1
  • Question
  • Updated 5 years ago
  • Answered
For the past two months, my BB Q10 has encountered random periods (2-5 days) where the battery drainage is incredibly fast. Generally, my battery lasts a full day if not more of activity (email, calls, texts, calendar, browser, gps, games, social media), but during these random days, my battery will barely last half a day before my phone is completely drained and shuts off.

I think this might be a carrier issue as my contact list, text messages, calendar and gmail have a delay in open time (approx 15-30 seconds) whereas they are instantaneous during normal days. The phone also gets extremely hot during these random days. It usually goes away after a maximum of 5 days, but this shouldn't be an issue I have to deal with, especially with a new phone.

Can someone from Koodo operations look into this?

Does anyone else from the Koodo/Blackberry Q10 community have similar issues with random periods of fast battery drainage, increased phone temperature and delays in opening up text messages and email?
Photo of Annabelle


  • 70 Points

Posted 5 years ago

  • 1
Photo of MatB


  • 32,478 Points 20k badge 2x thumb
This is not provider problem, many other BB Q10 users are reporting same issue, read more on this crackberry Forum
Photo of Ry


  • 5,552 Points 5k badge 2x thumb
It's likely an android app. I found ebay, for example, would randomly drain. I side loaded advanced task killer, and found which apps kept themselves running. Then after I removed them, my battery life has been stable since.

This conversation is no longer open for comments or replies.