Blackberry messenger not working

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  • Question
  • Updated 5 years ago
  • Answered
Hi,
My blackberry messenger is no longer working. My battery died the other day so the phone turned off. Once I charged it, and turned the phone back on, the bbm no longer works. The phone and text a bailiff are fine. Any suggestions?
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Ainslee MacRae

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Posted 5 years ago

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Zaphod Beeblebrox

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Can you confirm that the phone is connected to either WiFi or the mobile data network?
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Chad Burr, Mobile Master

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Also there was a BBM update for BlackBerry's today. Check the app store to see if that update is also available for you.
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Ainslee MacRae

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It is connected to both the mobile network and wifi.

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