Forgot user id and password recovery answer for Blackberry

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  • Updated 5 years ago
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Hello, I forgot my user id. Password and recovery answer for blackberry. Do I have to go through my Koodo service provider to get all of that information again through RIM? Or is there another way. Sorry I do have id but not password and recovery answer. Thanks. Dave
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david muenzel

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Posted 5 years ago

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Chad Burr, Mobile Master

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You're probably going to have to contact BB

Koodo likely doesn't have access to reset your ID / password
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Servajo

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If you contact BB they might not be able to help since you will be asked for some code that koodo does not have.

Check if you still have the confirmation e-mail BB sent you when your BB account was first set up. If it was deleted it should be in the email provided as a back up. There you will be able to find the username and with that the password can be reset.
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david muenzel

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Thanks for all your info. We finally figured out the recovery answer to the recovery question. Whew. Hours at the computer. Thanks all who may reply.

Dave

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