Blackberry Bold 9790 battery overheats and phone shuts off

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  • Updated 5 years ago
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Blackberry Bold 9790 battery overheats and then phone shuts off.

The phone is 11 months old. Is the battery covered under the warranty? Has anyone else had this issue?
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Alesh

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Posted 5 years ago

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Timo Tuokkola, Mobile Master

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Yes, the battery is covered under warranty.
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mattjs

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Like Timo said, it's covered. Send it back and get it repaired/replaced before your warranty runs out ;)
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Rocky Balboa

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If your phone is within 1 year of purchase (assuming you haven't sent your current phone in for repair already). Client Care will send you a replacement battery free of charge just make sure you send the broken one back! :)
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Alesh

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Who do I contact?
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Rocky Balboa

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dial *611 or 866-99-koodo but the office might be closed right now :( You may have to call tommorow.
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Alesh

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great and thank You :)

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