blackberry z30 - can't send picture message - prepaid - APN settings are ok

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  • Updated 3 years ago
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Unlocked Blackberry z30 can receive picture messages but can't send. APN, MMSC URL, Proxy URL appears to be valid: sp.koodo.com --> http://aliasredirect.net/proxy/koodo/... --> 74.49.0.18:80
Have tried changing the routing preference's as well. Data is enabled (works - can go on the internet). Great phone except can send picture message's???
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john m

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Posted 3 years ago

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Chad Burr, Mobile Master

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Try https in your Mmsc line instead of http
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john m

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Tried that, restarted phone, no go.
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Chad Burr, Mobile Master

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Hmm I have the same device unlocked and it works. Did you try editing the apn through the text message settings menu?

If it asks for type in the main apn settings be sure default and Mms are both there
(Edited)
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john m

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Can't edit an settings. Have two z30s (both on koodo prepaid) bought one month apart. Side by side settings comparison both are same. One phone can send pics dole other can't???
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Chad Burr, Mobile Master

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Check your self serve account for that phone and make sure there's no Mms block on your line
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john m

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Service status shows active (is there another screen that I should look at?).
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Chad Burr, Mobile Master

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Look on addons.
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john m

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Don't have addons as an option in my prepaid account
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Veronica

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Hey John m!

Can you remove your SIM card for a few minutes, then put everything back on and try to send an MMS to yourself?

Let us know if this worked for you!
(Edited)
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john m

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Just tried that and I can get send a pic message to myself but not to anyone else???
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john m

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It now works. Thanks everyone!

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