Blackberry z10 wont turn on

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  • Updated 3 years ago
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my phone wont turn on, i left it charging for 3 hours and still wouldnt do anything and then left the battery out for 4 hours, what should I do?
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Enya McKenna

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Posted 4 years ago

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Dennis, Mobile Master

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Have you tried a different charger and outlet?
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Enya McKenna

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yes
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Dennis, Mobile Master

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If you charger and outlet are working then the next guess is that there maybe an issue with your charging port on your phone.
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Ivan, Mobile Master

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If you've had it for less than a year, I'd suggest taking it in for a warranty claim.

Do you know any other people with a Z10? If so, could you pop in their charged battery into your phone to see if it turn on?
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Alex T French

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I am having similar issues. phone shut down by itself. Now it is indicating that the battery is dead even when plugged in.

I have tried different chargers and outlets and removed and reinstalled the battery.

Nothing works. Phone is over a year old.

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