Billing explanations

  • 1
  • Question
  • Updated 4 years ago
  • Answered
I have added a $5 add on to my monthly bill, however, I notice that I am being charged $7+. Does anyone know why?
When I try to check my usage on my current bill, it is never available at this time. If it is not available, how do I get charged for usage.
Thanks JLM
Photo of Joan Robinson McLennan

Posted 4 years ago

  • 1
Photo of Jonathan I

Jonathan I, Mobile Master

  • 114,344 Points 100k badge 2x thumb
Sounds like proration. You get charged from the days you activated the add-on until your cycle date and then the full month like normal, so it's usually higher on the first bill. Same thing happens if you change plans.