Billing enquiry

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  • Updated 4 years ago
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I paid off my tab in Jan. I did not receive a bill for Feb and just got one for March saying I owe. When I look at transaction history I had a $0.00 balance as of Jan 15/14, then +$2.25 on Feb 13th and +$2.25 on Mar 14th bringing me to +$4.50 as a balance. The bill I just received for March says I owe $83.83, I am very confused. Thanks for any help. I don't want to be charged to call them.
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Tina David

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Posted 4 years ago

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There is a difference between Tab balance contributions and bill balance. You will want to look at the bill itself for the balance that you owe. You get a bill once a month, which you can review on your Self Serve account. You are not charged for calling Koodo.

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