billing cycle

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  • Question
  • Updated 4 years ago
  • Answered
I got a txt at the beginning of jan and feb letting me know my e-bill was ready, but I haven't got one gor this month yet if something wrong with the server? Cause I should of got it either on the 8 or 9?
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Natasha Von Bodenhausen

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  • confused

Posted 4 years ago

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When does your billing cycle close?

Sometimes the system takes more than 3 days to produce the bills and be ready to be viewed, specially when there is a weekend after your billing cycle...

Give the system some days, and it will be available for you...!
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Robert, Mobile Master

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If you don't receive it after some wait, then call Koodo because there may have been a bug in the system!