billing

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  • Question
  • Updated 1 month ago
hello my daughter has a koodo phone. though she has 100 minutes but she used only 52 minutes. but I see more charges?
Photo of Savithri Srinivasan

Posted 1 month ago

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Photo of Allan

Allan, Mobile Master

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Have you checked your ebill to see a full breakdown of your charges? It could be a charge for roaming, data, long distance, etc.
Is this the first month of service or has the plan been changed recently?