BILLING PROBLEM

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  • Question
  • Updated 2 years ago
  • Answered
when i try to pay my koodo bill via credit card , system shows transaction error. what  can i do to pay my bill?
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ALNA MARTIN

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Posted 2 years ago

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Mathieu, Mobile Master

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Hi Alna,

Make sure your credit card is in your name and that the billing address of it matches the address on your Koodo account.
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Mayumi, Mobile Master

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Also, if it's an International credit card, you have to call in (*611) and need to register the card.

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