Billing problem

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  • Question
  • Updated 3 years ago
  • Answered
So i have an unlimited messages and calls with 5GB data at 48$ but this month i recieved 118,89$ bill , i want to know what's the extra pricing.
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Mandip Garcha

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  • confused

Posted 3 years ago

  • 1
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Timo Tuokkola, Mobile Master

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This is a customer forum, nobody here can see your bill. If you sign into self serve and download a pdf copy of your bill you will be able to see the details of what the charges are for. We can explain what some of the terms mean if you tell us what it says, but anything further you'll need to call koodo for.
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Mandip Garcha

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So i saw the charges but they were made in Canada 
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Timo Tuokkola, Mobile Master

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What was the area code of the numbers you were charged for calling ?
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Mandip Garcha

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709 which is Newfoundlands
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Timo Tuokkola, Mobile Master

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You'll need to call koodo and ask for details. As previously stated, this is a customer forum and we do not have access to koodo's billing systems.

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