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after being a customer for over ten years, ive always had great service and no problems....until recently! for the last 3 months my bills have been double for my sons phone. it is a Samsung galaxy s4. ive called to have this looked at because he has wifi at home, wifi at school, and after the first overage I told him don't use data. I see a post from 33 others so clearly this is a known issue. I have four phones with you guys and am looking to add a fifth for my youngest son, but if you do nothing about this , I will be forced to go somewhere else. please respond letting me know this problem can be fixed. this is a lot of money and cant afford to pay double every month