billing issue

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  • Question
  • Updated 1 year ago
  • Answered
seeing a diff amount in billing cycle, its added even the last month as well, but this has been already paid.Not sure how to gfo ahed withi this?

Other charges & credits

Late Payment Charge $1.24

Taxes $7.15

Billed total $63.39

Balance forward from your past bill $62.15

Total due: $125.54
Already Paid on March --

March 2017  DateTransactionDetailMar 13invoiceMailedyesDue DateApr 10Previous Balance$62.15Invoice Amount$125.54Amount Due$125.54 February 2017 back to topDateTransactionDetailFeb 13invoiceMailedyesDue DateMar 8Previous Balance$62.15Invoice Amount$62.15Amount Due$62.15Feb 8payment receivedMethod Of PaymentMastercard Credit Card
TMI ONLINEOriginal Amount$62.15Amount Due$0.00

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Sukesh Mohan

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Posted 1 year ago

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Ivan, Mobile Master

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Hang tight, I'll see if an employee can look into your account.
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Ranjan, Official Rep

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Hi Sukesh,

We've received two payments from you to-date: Jan. 4 (this covers the invoice issued Dec. 13), and Feb. 8 (covering invoice issued in Jan.) An invoice was issued in Feb., but no payment received for this. That's why your Mar. invoice reflects charges for the current month, as well as the balance carried over from Feb. Hope that helps clarify.