Billing Error Report - pdf version vs web site

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  • Updated 5 months ago
The total displayed on the web page does not match the pdf bill.
The total on the pdf bill is right.
This is bad for UX, you should tackle this quick.
 
Just wanted to report the bug and didn't where to do so.

Have a good day,
Vince
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Vincent Dansereau

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Posted 5 months ago

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Paul Deschamps, Mobile Master

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Can you post some screen shots with any personal info removed or blacked out so we can see exactly what youre talking about, thanks
(Edited)
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Vincent Dansereau

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Allan, Mobile Master

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Your self serve total due has updated for your next bill (Jan 1-Jan 31) but just hasn't yet shown the breakdown of charges for that bill.
You have:
Current Bill: $76.17
Next Month: $36.63  [$29.86 (Plan) + $5.25 (Overages + tax) + $1.52 (2% Late Fee)]
Total: $112.80
(Edited)
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Vincent Dansereau

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Agreed, but still confusing as everything else hasn't.
This "looks" like some really spicy spaghetti code for a billing system. X P