billing cycle incorrect

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  • Updated 2 years ago
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I am new to Koodo. 
Just purchased Galaxy Prime and plan on April 11th.  Billing cycle showing as March 14-April 13th.  Why?  Should it not start April 11th?  If yes, how to rectify?
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Summer Storfer

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Posted 2 years ago

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Chadwick, Mobile Master

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Check this out. Its totally NORMAL. Its just creating a billing cycle for you.

http://help.koodomobile.com/my-bill/c...
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Summer Storfer

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Well that makes sense, I just thought my billing cycle should begin from when I purchased the phone....so first bill should show one full month + 2 days ....Thank you for your speedy response ;-)
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Chadwick, Mobile Master

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No problem Summer, thats why were here :)

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